Today’s guest has followed an unusual path into dentistry.  Ramin Semsarilar has been working in guest relations for luxury hotels, and training the hospitality industry for more than 15 years. Earning the position of guest relations for an endless list of VIP’s and celebrity guests, Ramin certainly knows his stuff when it comes to customer service. In recent years, Ramin has made the transition to training teams in the dental industry, and his passion for service excellence is contagious. Welcome Ramin! Let’s start at the beginning, how did you get your start in hospitality? When it comes to customer service, is there any company that comes to mind when you think of an exemplary/ 5 star experience? Explain to us how your skills cross over into the world of Dentistry? Can you tell us a bit about Clinics.  What do you offer to dental practices? Who has inspired you in your life? What are the best resources that have helped you along the way? What’s one thing that people are generally surprised to find out about you? What’s been the most memorable moment of your career so far? What are you looking forward to in the future - personally, or professionally?